Top 5 Web3 Community Management Agencies | Best Picks

Last Updated: July 3, 2024

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Community management is the backbone of any successful project in the blockchain space, and it is essential for driving adoption, fostering engagement, and building trust among stakeholders.

In this post, we’ll highlight some of the top community management agencies helping blockchain projects build and nurture thriving communities.

These agencies are experts in the field and have a proven track record of success, from building brand awareness to fostering engagement and driving adoption.

What Is a Web3 Community Management Agency?

A Web3 community management agency is a marketing company that helps blockchain-related companies, such as NFTs, Tokens, DeFi, Exchanges, and similar, grow and manage their online communities.

Typically, Web3 community management agencies focus on two primary community channels: Telegram and Discord.

Included in the scope of hiring a community management agency are the following:

  • Community Moderation
  • Community Set Up & Optimization
  • Community Growth and Marketing

Related: Best Discord Management Agencies for Web3

Why Should You Hire a Community Management Agency for Your Web3 Project?

Communities are vital to the success of most Web3 brands, and outsourcing the management of your online communities can be a smart move if it isn’t your area of expertise.

Here are some of the other key reasons you might want to hire a marketing agency to manage your communities:

Benefits of Web3 Community Agencies

Building and Maintaining a Strong Community

Community management is essential for building and maintaining a strong community of stakeholders, which is crucial for the success of any blockchain project.

A community management agency can help you build brand awareness, foster engagement, and drive adoption among your community members.

Expertise and Experience

Community management agencies have the expertise and experience necessary to build and nurture a thriving community.

They are well-versed in the latest community management strategies and tools, and they know how to effectively communicate with and engage community members.

Time and Resource-Saving

Building and maintaining a community can be a time-consuming and resource-intensive process.

Hiring a community management agency can free up time and resources for your team to focus on other important aspects of your project, such as development and partnerships.

Data Analytics and Metrics

Community management agencies have access to data analytics tools that can be used to monitor and measure the performance and effectiveness of your community.

They can provide you with valuable insights into your community’s behavior and engagement, which can be used to make data-driven decisions about your project’s future.

Crisis Management

A community management agency can assist you in handling and communicating during any crisis that may arise within your community, such as negative sentiment, misinformation, or community member complaints. They are trained to handle these issues professionally and efficiently.

Top Web3 Community Management Agencies


Coinbound Homepage Screenshot

Coinbound has been a leading Web3 marketing agency since 2018 and has a respected community management team.

This NY-based agency has helped grow some of the most well-known businesses in the Web3 world including MetaMask, Cosmos, Nexo, Tron, Voyager, ImmutableX, WilderWorld, and more.

Coinbound’s community management services focus on Telegram and Discord but they also have a team that manages Twitter for crypto brands if you are looking for a more well-rounded community agency.

Coinbound’s community management team can help Web3 brands with community set up and growth, community moderation, and event planning and coordination.

Coinbound has been named a top crypto marketing agency by Forbes, Influencer Marketing Hub, Digital Agency Network, BeInCrypto, NFT Evening, and

Past Clients:

  • Sui
  • Gala
  • Immutable
  • Nexo
  • Cosmos
  • Litecoin
  • Tron
  • Generative Dungeons

Headquarters: New York, USA

Team Size: 35-60

Pricing: Contact for Pricing

Other Services Offered:

  • Influencer Marketing
  • PR
  • Social Media Management
  • SEO


CrowdCreate Screenshot

CrowdCreate is a remote team split between California and the Philippines that offers marketing services to future-focused brands, including Web3 and crypto.

CrowdCreate has helped brands across blockchain sectors including NFTs, token sales, DeFi platforms, and more, and has helped each grow on Telegram and Discord.

Past Clients:

  • Star Atlas
  • The Sandbox
  • Morgan Creek
  • Jam City

Headquarters: California, USA & Phillippines

Team Size: 10-20

Pricing: Contact for Pricing

Other Services Offered:

  • Paid Media
  • eCommerce Marketing
  • PR

Lunar Strategy

Lunar Strategy Screenshot

Lunar Strategy is a European crypto marketing team that has strong experience with Web3 community management on Discord.

Lunar Strategy’s global team has helped numerous Web3 companies set up and grow their online communities and help attract new members to Discord servers.

Past Clients:

  • Nobility Token
  • Dark Frontiers
  • Game Starter
  • Kounotori

Headquarters: Portugal

Team Size: 10-20

Pricing: Contact for Pricing

Other Services Offered:

  • Influencer Marketing
  • PR
  • SEO
  • Social Media Management


Ninja Promo is a multi-industry marketing agency based in Europe that has had a Web3 department for a few years.

Ninaja Promo’s Web3 community management services include group creation, content creation and curation, engagement services, and growth management.

Past Clients:

  • Innowise
  • Ultron
  • Bull Perks
  • BankSocial

Headquarters: Lithuania

Team Size: 25-45

Pricing: Contact for Pricing

Other Services Offered:

  • PR
  • Video Production
  • Branding
  • Website Development
  • Mobile App Development

What Do Web3 Community Management Agencies Charge?

Web3 community management agencies typically charge between $2,000 and $7,500 per month. This price will depend on the number of resources needed for your community.

Questions To Ask Before Hiring An Agency to Manage Your Web3 Community

  • Which other Web3 communities have you helped manage or grow?
  • How long have you been serving Web3 clients?
  • Who are some of your other past clients?
  • What is your pricing structure?
  • How long are contracts?

Conclusion: Picking the Right Web3 Community Agency For You

In conclusion, building and maintaining a strong community is essential for the success of any blockchain project, and hiring a reputable community management agency is a smart investment.

The top web3 community management agencies can help you build brand awareness, foster engagement, and drive adoption, all while building trust among your stakeholders.

From full-service agencies that handle all aspects of community management to specialized agencies that focus on specific aspects such as Telegram or Discord management, there is an agency that can meet the needs of any project.

It’s important to do your due diligence when choosing a community management agency, as the cost can vary greatly depending on the size and scope of the project and the agency’s own pricing structure. It’s worth to spend time and budget on it as it can make a difference for the success of the project.

When evaluating an agency, be sure to review their portfolio, read case studies, and ask for past results. The agency should be able to provide you with a clear and transparent cost for their services and show you a good track record of their work.

Overall, the community management agencies in web3 space are a key players in building and nurturing a thriving community that will be a foundation for the growth and adoption of blockchain projects.

Choosing the right agency can make all the difference in the success of your project, and we hope that this post has helped you in your search for the perfect community management partner.

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